Shipping Policy

ORDER PROCESSING:
Please allow Minimum 2 to Maxmimum 7 days to process your order. Expect an email within 1 day to let you
know your order is on the way!
STORE PICKUP - 104, Parkview Apartments, Huda Trade Center, Serilingampally, Hyderabad - 500019
Orders can be picked up daily, from 9 am. An email will be sent when your order is ready for
pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within [insert distance] of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for
local delivery.
Orders placed before 9 am during store hours 9 am to 6 pm will be delivered the same
day. Orders placed outside of these hours will be delivered from the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking
information.
FLAT RATE SHIPPING
Orders are generally shipped within 2 to 7 days using India Post's delivery standard is 2 - 7 days. Flat rate shipping fee of Rs150 applies to orders shipping
to outside Hyderabad. Optional: We do not ship outside of India at this
time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

Shipping option Estimated delivery time Price
Standard Shipping 2 to 7 business days Rs200
Express 2 to 3 business days Rs400
Fast 1 to 2 business days Rs600

INTERNATIONAL SHIPPING:

For simple flat rate shipping: We offer $200 flat rate shipping to USA, UK & Canada
Free shipping for orders over $2000). 

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at support@proptyme.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at support@proptyme.com